PRACTICE HOURS
Monday to Friday 8.30am – 5.00pm
Saturday 8.30am – 11.00am
Closed Public Holidays
AFTER HOURS CARE
Our surgery is open every day except Sundays and public holidays. However, if our surgery is closed please phone Home Doctor Service on 137 425 (this is a fully accredited service that we have selected to use for our patients when we are closed). This organisation can facilitate a home visit to regular patients of our surgery.
And further details regarding this service can be obtained from staff at this practice. For any serious accidents or emergencies please proceed to Noosa Hospital (Goodchap Street, Noosaville, PH 5455 9381).
HOME VISITS
Home visits are available for regular patients whose condition prevents them from attending the surgery. (The practice has decided that a reasonable distance for home visits is within 5km from our surgery) and usually attended during non-surgery sessions.
PHONE CONTACT
It is our surgery policy that whilst your doctor is in consultation we do not interrupt with general phone calls. We will endeavour to call you back as soon as possible. Please always advise if your call is urgent for triage purposes.
To free up phone lines at the beginning of our day Noosa General Practice would appreciate that all non-urgent routine calls be made after 9am.
PATIENT FEEDBACK
If you have any concerns or suggestions or ways to improve our service, please phone or write to:
Ms. Carol Vona, Practice Manager at:
Noosa General Practice
197 Weyba Road
Noosaville, 4566
Phone: (07) 54741066 Fax: (07) 54405569 Email: practicemanager@noosagp.com.au
However, if there is a problem that you feel we cannot address please refer to: Office of the Health Ombudsman,
P.O. Box 13281 George St., Brisbane Qld 4003. PH: 131OHO (646)
https://www.oho.qld.gov.au
DOWNLOAD PATIENT INFO SHEET
You can print out the Patient Info Sheet by clicking here.
The above PDF file requires Acrobat Reader to read it. If you don’t have Acrobat Reader, you can download it free here.
