Noosa GP – Medical Practice Information

PRACTICE HOURS

Monday to Friday 8.30am – 5.00pm
Saturday Closed
Closed  Sunday and Public Holidays

AFTER HOURS CARE

Our surgery is open Monday to Friday. Closed Saturdays, Sundays and public holidays. However, if our surgery is closed please phone Home Doctor Service on 137 425 (this is a fully accredited service that we have selected to use for our patients when we are closed). This organisation can facilitate a home visit to regular patients of our surgery.

And further details regarding this service can be obtained from staff at this practice. For any serious accidents or emergencies please proceed to Noosa Hospital (Goodchap Street, Noosaville, PH 5455 9381).

HOME VISITS

Due to COVID-19, home visits are not available.  Our practice offers telehealth and telephone consults for patients who are unable to attend the practice

PHONE CONTACT

It is our surgery policy that whilst your doctor is in consultation we do not interrupt with general phone calls. We will endeavour to call you back as soon as possible. Please always advise if your call is urgent for triage purposes.

To free up phone lines at the beginning of our day Noosa General Practice would appreciate that all non-urgent routine calls be made after 9am.

COMMUNICATING VIA EMAIL

Emails are checked periodically through out the day and will usually be actioned within one business day. Please do not email us regarding an urgent matter.

FEEDBACK

If you have any feedback or a problem we would like to hear about it. Please feel free to talk to the Practice Manager or the reception staff. You may prefer to write to us or use the suggestion box. We take your concerns, suggestions and complaints seriously, however if you wish to take the matter further and feel that you need to discuss the matter outside of the surgery. You can contact the Health Ombudsman :

Office of the Health Ombudsman
PO Box 13281, George Street, Brisbane Qld 4003
P:  133 646 | E:  info@oho.qld.gov.au

FORMS

New Patient Registration Form

Patient Information Form

Patient Privacy Brochure

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